Reliable and immediate alerts: SMS for monitoring technical systems in facility management

Monitoring technical systems in facility management is crucial for smooth operation. Heating, air conditioning or power supply failures can have significant consequences. This case study shows how SMS notifications with ASPSMS help to recognise and solve problems at an early stage.

Illustration: canva.com/ASPSMS

Facility managers face the challenge of continuously monitoring a wide range of technical equipment and ensuring that it is working properly. Traditional monitoring methods such as control centres or email notifications require constant attention and can lead to delays in detecting and resolving issues. A reliable and immediate alerting solution is required to ensure that technical faults can be resolved quickly.

Solution

With the ASPSMS service, organisations can set up SMS alerts for their technical equipment. By integrating the ASPSMS API into existing facility management systems, automated SMS notifications for critical technical alarms can be configured and sent directly to the relevant maintenance personnel. An example of such a notification could be: ?Power failure in building B at 14:35. Please intervene immediately.?

Implementation

Integrating the ASPSMS API into existing facility management systems is simple and flexible. Companies can configure the API so that it automatically sends SMS notifications for specific events such as the failure of heating systems, air conditioning systems or power outages. These notifications reach maintenance staff immediately, regardless of their location.

Results

By using SMS notifications with ASPSMS, companies have realised the following benefits:

1. early problem detection: SMS notifications are delivered and read immediately, enabling rapid detection and response to technical issues.
 
2. reduced business interruptions: By alerting maintenance staff immediately, technical issues can be resolved quickly, minimising service interruptions.

3. increased efficiency: maintenance staff do not have to constantly monitor control centres or check emails, but are notified specifically when critical events occur.

4. improved reliability: SMS notifications are more reliable than emails that can end up in spam folders or be overlooked.

Conclusion

The integration of the ASPSMS service for monitoring technical systems in facility management offers companies an effective way of recognising technical faults at an early stage and reacting to them quickly. Automated SMS notifications ensure that critical problems can be recognised and rectified immediately, significantly increasing efficiency and reliability in facility management. The use of this solution has proven to be a valuable tool for preventing operational interruptions and ensuring the smooth operation of technical systems. This can significantly increase the economic efficiency of the building.