Monday, November 20, 2017
 

Knowledge

Knowledge:
Useful Information about Delivery Notifications and Reasoncodes

01.05.2009 (Till Bannwart/ASPSMS)

Subsequently useful information that we were able to collect from our daily experience with sending SMS.

Many requests reaching our Support Team regard the interpretation of Delivery Notification.

What are Delivery Notifications?

A Delivery Notification informs you if a specific SMS has been delivered or not.

The ASPSMS Delivery Notifications are so called «Handset Notifications». A positive Notification does not only mean the Message has been sent, but also it reached the according mobile device.

If an SMS can't be delivered successfully, a Reasoncode indicates the cause of the failure.

Basically there are three different types of Delivery Notification:

Status 0: Delivered

If a Delivery Notification has Status 0, the SMS has been delivered successfully. There is no need for further analysis of the Reasoncode.

Status 1: Buffered

If a Delivery Notification has Status 1, the SMS could not be delivered immediately. In such a case the network will try to deliver the message for maximum 24 hours. To find out more about the reason of this failure the reasoncodes are very helpful.

In any case the SMS will get a final status code: 0 / Delivered or 2 / Failed.

Status 2: Failed

The delivery of the message definitely failed. There won't be any further delivery efforts. The Reasoncodes are useful to find out more about the cause of such a failure.

In the following you will find explanations of reasoncodes that appear the most in our daily work.

List of the Reasoncodes that appear the most:

Reasoncode 000
«Unknown subscriber»
Recipient that does not or not anymore exist. Please check, if the number has been entered correctly.


Reasoncode 103
«Call barred»
This number has been barred by the provider. This Reasoncode has also occurred in context with empty prepaid cards which were barred for receiving SMS. Often it is still possible to call such a number.


Reasoncode 107
«Absent subscriber»
107 is the most common Reasoncode. The mobile device is turned off or has no reception for some reason. As soon as the device is reachable again, most likely the reception of SMS will work again.


Reasoncode 108 (buffered)
«Delivery fail»
This Reasoncode often occurs when the memory of a mobile device is full. If the recipient deletes one or more stored messages, most likely the message will be delivered.


Reasoncode 108 (failed)
«Delivery fail»
The validity of a message has expired. That means the system has tried to deliver the message for 24 hours unsuccessfully. The delivery has failed definitely.


Reasoncode 110
«Protocol error»
In the past this error often occurred with certain mobile devices which were not able to handle alphanumeric originators correctly. Now the error occurres mostly when sending overlength messages (more than 160 chars). The concatenation is handled incorrectly within the mobile device and the message will not be displayed.


Reasoncode 117
«SMS lower layer not provisioned»
This code has often been sighted with roaming combinations in non European networks. Typically networks in North- and Southamerica are affected of this error.


Reasoncode 010
«Network time-out»
This code has often been sighted with roaming combinations in non European networks. Typically networks in North- and Southamerica are affected of this error.


Reasoncode 118
«System fail»
It was tried to send a message, but a failure, which could not be specified any further, occurred in the network. This error has been viewed in context with not reachable, barred or overloaded networks and warlike events.


Reasoncodes 119
«PLMN system failure»
This code has appeared several times when there was more than one SIM card with the same number signed on in the network. Often code 119 appears together with the use of communication systems which are not able to receive SMS (e.g. UMTS cards).


Reasoncodes 111
«MS not equipped»
This code has appeared several times when there was more than one SIM card with the same number signed on in the network. Often code 119 appears together with the use of communication systems which are not able to receive SMS (e.g. UMTS cards).


Reasoncode 120
«HLR system failure»
Home Location Register - Indicates serious problems within the network of the recipient. This code occurs mostly when the recipients network is not reachable. In this case the chance is very little for the SMS to be sent later on. Most likely a delivery failure will be displayed after the validity of the message has expired.


Reasoncode 121
«VLR system failure»
Visiting Location Register Failure - Indicates problems within the network of the recipient. This reasoncode has already occured in combination with roaming problems, e.g. if the recipient was abroad and the foreign network has not negociated an SMS roamingagreement with his home network.



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Available SMS tools and interfaces for ASPSMS

Factsheets
Purpose and business examplesPDF
SMS tools for End Users
NamePricing
ASPSMS WinLog free
Microsoft Office Outlook 2013-2016: Email to SMSfree
Microsoft Office Outlook 2010 Mobile Servicefree
Microsoft Office Outlook 2007 Mobile Servicefree
SMSBLASTER web editionfree
SMS Blaster Windows Editionfree
SMS touch for iPhone and iPod touchShareware
ECO-SMS - Ökologische SMS!Shareware
Cybersystems mscrmSMSsee price list for details
Jabber-Client Chatopus for Palm OSsmall one-time payment
delight Software GmbHsee price list for details
ASPSMS Widget for Macfree
SMS scripts and interfaces for developers
NamePricing
ASPSMS Dot Net Assembly on NuGet free
ASPSMS JSON API (REST) free
C# Microsoft ASP.NET Identity MVC (for SOAP)free
Node.js interface for ASPSMSfree
PHP Class for ASPSMS SOAP web servicefree
aspsms.dll (Active-X)free
SOAP Web Servicefree
XML-Interfacefree
ASPSMS SMTP Interfacefree
VBscript Class (ASP)free
HTTPfree
PHP - Python - C# - Javafree
Jabber to SMS for Server Adminsfree (open source)
SMS Blaster Visual Basic Source Codefree
ASPTOKENfree
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Supported networks around the world
 
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Switzerland

Supported operators in your country:

Aldi
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CoopMobile
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M-Budget
MyEra
OK Mobile
Salt
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Swisscom Mobile
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VADIAN.NET AG
Katharinengasse 10
CH - 9004 St.Gallen
 
Phone: +41 71 246 56 56
Fax: +41 71 246 56 57
E-Mail: keyaccounts@aspsms.com
 
Founded: 1995
Company Number: CH-170.3.020.905-6
VAT-Number: CHE-102.692.722 MWST

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Swiss Quality

OFCOM registered Telecommunications Service Provider (254900005).

ASPSMS is a product of VADIAN.NET AG (founded in 1995), a Swiss based Internet and Mobile Solutions pioneer. Thus, all data collected from you are automatically subject ofthe strict privacy policies of Switzerland. ASPSMS is Swiss technology that is fully developed in Switzerland. The support team also works in Switzerland. VADIAN.NET AG is today one of the leading global providers of SMS solutions with more than 200’000 satisfied business clients. The product ASPSMS was launched in 2001.