Tuesday, September 15, 2026
Innovative SMS Gateway & Messaging solutions

Service Level Agreement


The ASPSMS system SLA guarantees 99.9% availability, depending on the selected service level. Availability is defined as the period during which the system operates correctly and SMS delivery requests are received and processed without interruption.

SLA1: Basic
SLA2: Professional
SLA3: Enterprise

Service Level Agreement SLA1: Basic

  • Availability: 99.9%
  • Availability days: Monday - Friday (excluding national holidays)
  • Availability hours: 08:00 - 17:00 CET
  • Period: 12 months
  • Cost per year: CHF 972.90 incl. VAT
  • Penalty: CHF 0.00
If you would like to sign a Service Level Agreement, please select above the level that suits you and fill in the required details below. Then please send us your request.

Here's how it works:
  1. Select appropriate level (SLA1: Basic, SLA2: Professional or SLA3: Enterprise)
  2. Fill in term and details
  3. Submit request
We will then contact you to confirm the contract details and coordinate the signing of the contract.


Available SMS tools and interfaces for ASPSMS