WIN-Opto: Send text messages with the software solution for opticians
The optician business Walliser Optik has built up a customer base of approximately 2,800 customers over the years.
For the handling of everyday business, customer management and supplier management, managing director Adrian Walliser decided to use the software solution WIN-Opto from the company COSMO Media GmbH.
WIN-Opto is a modern and professional software solution for opticians, which allows, among other things, to remind customers via SMS of appointments in advance or to notify, e.g. if the glasses are ready for collection.
SMS-OUT:Reminder for Urs Niederer: Please do not forget your appointment on 11/26/2013 at 14:00. Best Regards, Walliser Optik, 0580000000
SMS-OUT:Dear Ms. Schneider, your contact lenses are ready for collection. Best Regards, Walliser Optik, 0580000000
Earlier, it happened all the time that customers missed appointments.
Also, to reach customers by telephone is not always easy. Therefore Adrian Walliser takes special care, that the customers' mobile phone numbers are correctly asked and entered.
Learning Walliser Optik saves time and money using notifications by SMS instead of doing phone calls.
In addition, the optician could reduce the no-show rate to a minimum by sending appointment reminders via SMS.
Reliable and fast delivery
In the background, the ASPSMS system is used as SMS gateway for high quality and fast delivery of reminders and notifications.
Adrian Walliser is already convinced and longtime ASPSMS customer. Since years he uses an ASPSMS Global Two-Way Number to receive answers to text messages which were sent with the ASPSMS Outlook SMS Services
for Microsoft Outlook 2010 back to his Outlook email inbox.
Walliser Optik now uses this same virtual phone number also with WIN-Opto. Like this, simple dialogs with customers are possible. Incoming text messages arrive comfortably in the inbox of Microsoft Outlook and can be easily processed.
Buy ASPSMS Credits
For sending an SMS, so-called ASPSMS credits are needed,
which are purchased in advance. The ASPSMS credits do
not expire. Payment by bank transfer, various credit
cards such as Eurocard/Mastercard, Visa, American
Express or Diners Club, PayPal or Swiss Postcard are possible.
Since Adrian Walliser also uses WIN-Opto, he decided to order larger quantities and to benefit of generous discounts.