Case study: Energy supply company Elektra Musterhausen AG, part 2 - Software Integration
The SMSBLASTER.CH web edition has been successfully used in the field installation
of the power station for information and coordination of external
employees (see case study: Part 1 - employee information and coordination).
Soon, other departments were interested in uncomplicated, reliable and binding
communication via SMS. By the time, many independent ASPSMS accounts were
registered by different Elektra AG Musterhausen departments - a fact that was
soon noticed by the Finance / Accounting department. Financial clerk Marlies von Büren
thought that there must be a way to simplify that.
Bildnachweis: EnergieAgentur.NRW [CC-BY-SA-3.0-de (http://creativecommons.org/licenses/by-sa/3.0/de/deed.en)], via Wikimedia Commons
During a coffee break, Head of Finance and Accounting,
Cyrill Radener learned about the matter. He presented it to
the Head of Administrative Services Felix Bitter and got
very positive feedback: almost all departments of the energy
supply company felt the need to communicate via text messages.
What was missing was only the standard tool.
An expertise was initiated by Felix Bitterer. ACME Software AG,
the company supplying the integrated software package used
by Elektra was assigned to develop an SMS-AddIn.
- usable in all modules of the power station management-software
- Access to central address database
- Long (concatenated) text messages
- Delivery notifications
- Deferred delivery time
- SMS back channel
- virtual numbers for each department
- systematic processing of incoming text messages
The SMS-AddIn, developed by ACME Software AG accesses the ASPSMS SOAP
Web Service and is universally integrated in the company's software
Today, all departments of the energy company send text messages.
Replies are sent to the mobile phones, to email inboxes
or are systematically processed by the sending software module.
depending on the individual configuration.
The needed ASPSMS credits are no longer bought uncoordinated per
department but centrally budgeted and internally handled as
Senta Beglinger, who had originally used the SMSBLASTER.CH web
edition at her own expense and the clerk Marlies von Büren who
had carried on the matter, were thanked for their suggestions for
improvement by the management, each with a small reward.
To be continued ...
And that's how it works:
Buy ASPSMS Credits
For sending an SMS, so-called ASPSMS credits are needed,
which are purchased in advance. The ASPSMS credits do
not expire. Payment by bank transfer, various credit
cards such as Eurocard/Mastercard, Visa, American
Express or Diners Club, PayPal or Swiss Postcard are possible.